info@elquench.com

This Privacy Policy describes the privacy practices of elquench.com and how we handle personal information that we collect through our website, mobile application, and any other sites or services that link to this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

1.1. INFORMATION YOU PROVIDE TO US:

  • Contact and account information, such as your first and last name, account name, email and postal address, phone number, username, and password.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, product reviews, or otherwise correspond with us online.
  • Usage information, such as publications you have read, as well as information about how you use the Services and interact with us, including information associated with any content you upload to the Services or otherwise submit to us, and information you provide when you use any interactive features of the Services.
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, but which we will use following this Privacy Policy or as otherwise disclosed at the time of collection.

1.2. INFORMATION WE OBTAIN FROM THIRD PARTIES:

  • Social media information. We may maintain pages on social media platforms, such as Facebook, LinkedIn, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information following this Policy.
  • Third-party login information. When you link, connect, or log in to the Services with a third-party service, you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service.
  • Other sources. We obtain personal information from other third parties, such as marketing partners, publicly available sources, and data brokers.

1.3. AUTOMATIC DATA COLLECTION

We automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications, and other online services, such as:

  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.

WE USE THE FOLLOWING TOOLS FOR AUTOMATIC DATA COLLECTION:

  • Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your preferences, enable functionality, help us understand user activity and patterns, and facilitating online advertising.
  • Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
  • Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

2. HOW WE USE YOUR PERSONAL INFORMATION

2.1. TO OPERATE OUR SERVICES:

  • Provide, operate, maintain, secure, and improve our Services;
  • Provide information about our Services;
  • Communicate with you about our Services, including by sending you announcements, updates, security alerts, and support and administrative messages;
  • Understand your needs and interests, and personalize your experience with our Services and our communications; and
  • Respond to your requests, questions, and feedback.

2.2. FOR COMPLIANCE, FRAUD PREVENTION, AND SAFETY

To: (a) protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern our Services; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

2.3. TO CREATE ANONYMOUS DATA

To create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.

3. HOW WE SHARE YOUR PERSONAL INFORMATION

3.1. AFFILIATES

We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

3.2. SERVICE PROVIDERS

We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate our Services (such as customer support, hosting, analytics, email delivery, marketing, identity verification, and database management services).

3.3. ADVERTISING PARTNERS

We may share your personal information with third-party advertising companies, including for the interest-based advertising purposes described above.

3.4. FOR COMPLIANCE, FRAUD PREVENTION AND SAFETY

We may share your personal information for the compliance, fraud prevention, and safety purposes described above.

4.YOUR CHOICES

In this section, we describe the rights and choices available to all users. They can find additional information about their rights below.

4.1. ACCESS, UPDATE, OR DELETE YOUR INFORMATION

If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account. You may also request that we access, update, or delete your information by emailing us. Please note that we will need to verify that you have the authority to update, correct, or delete the account, and certain activity generated before deletion may remain stored by us and may be shared with third parties as detailed in this Privacy Policy and permitted by applicable law.

4.2. ONLINE TRACKING OPT-OUT

There are several ways to opt out of having your online activity and device data collected through our Services, which we have summarized below:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings.
  • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.